Items that are prepackaged and are sold in multiples of 2, 4, 10, and 25 cannot be taken apart to be sold individually.

Please note that Azar Displays may choose to ship your order via carriers other than UPS. All shipments will be processed Ground via common carrier, (i.e.: UPS, FedEx) unless otherwise requested by the buyer. Transit times will vary depending on shipping location. Shipments requiring AIR Service must be received by 2pm EST, subject to stock availability.

Most of our items are stock items and are ready for immediate shipment. Those items are available for expedited delivery upon request. In stock items are subject to Azar Displays normal shipping policy (24 to 48 hours) unless an alternate option has been previously arranged.

We accept Mastercard, Visa, American Express and Discover. Money orders and checks are accepted as prepayments for customers with out terms that do not wish to use a credit card. Please note that orders will not be shipped until the prepayment has been received by Azar Displays. To apply for terms with Azar Displays, please contact our customer service department.

To cancel your order, call Azar Displays and have your company information and/or order number handy during the time of your call. If your order has already shipped you will not be able to cancel it.

REQUESTS FOR RETURN MUST BE SUBMITTED WITHIN 30 DAYS OF THE INVOICE DATE AND A STANDARD 20% RE-STOCKING FEE APPLIES TO ALL RETURNS AND EXCHANGES. No returns/exchanges or replacements will be accepted without prior approval from Azar Displays. An RA# (return authorization) must be obtained from Azar Displays and is valid 14 days from issued date. Returned merchandise should be shipped in the original carton, clearly marked with the issued RA# and must be in resale condition. Unauthorized returns may be refused or subject to a higher re-stocking fee. Damaged items must be reported to the carrier and Azar International, Inc. immediately.  All damaged or defective merchandise should be stored by the customer until instructed otherwise by Azar Displays.  Breakage is the carrier’s responsibility. Inspect your shipment upon receipt. Azar International, Inc. must file claims with carrier within 5 days and original packaging must be retained for carrier inspection.

For all International orders shipping outside the U.S. Azar International, Inc. estimates and charges shipping costs applying only to the transportation of the freight. This does NOT cover or include charges for foreign customs taxes, duties and/or brokerage fees. The customer will be responsible for all additional taxes and duties pertaining to customs clearance, which are payable to the customs broker before the shipment can be released for delivery.

Custom orders are NOT returnable. All sign holders or brochure holders with “Add a Pocket� options are considered custom orders. We make every attempt to ship the exact quantities ordered, but reserve the right to over-ship or under-ship WITHIN 5% of the ordered quantities for Custom Orders.